Welcome to Home Dining Room (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website homediningroom.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Home Dining Room serves culinary enthusiasts who appreciate premium kitchenware, bakeware, and dining accessories. Our products cater to home chefs who value both functionality and elegant design in their cooking and entertaining spaces.

2. Website Use

2.1 Account Registration

You may browse our site without registering, but to make purchases you must create an account with accurate and current information.

2.2 User Responsibilities

You agree to:

  • Provide accurate account information
  • Maintain password confidentiality
  • Not use our site for illegal purposes
  • Not attempt to interfere with site operations

3. Products & Services

3.1 Product Descriptions

We take care to accurately describe our premium kitchenware, bakeware sets, bar tools, and other products. However, slight variations in color or design may occur.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Hygiene Considerations

For health and safety reasons, certain items (opened food preparation tools, used cookware, unpackaged cutlery) cannot be returned as specified in our Return Policy.

4. Orders & Payments

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors that may occur.

4.4 Shipping

We offer two shipping options:

  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipment
  • Free Shipping (orders over $50 via EMS): 15-25 business days after shipment

Delivery times are estimates and may vary by destination. International orders may experience customs delays.

5. Returns & Refunds

5.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange, provided they are:

  • Unused and in original condition
  • In original packaging with all accessories
  • Not on our non-returnable items list

5.2 Return Process

Contact our Culinary Concierge Team at [email protected] within 15 days to initiate returns. Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.3 Refunds

Refunds are processed to the original payment method within 7-10 business days after we receive and inspect your return.

Non-Returnable Items: For hygiene reasons, we cannot accept returns on opened food preparation items, used bakeware/cookware sets, unpackaged cutlery, or personalized items.

6. Intellectual Property

All content on our site (logos, text, images, product designs) is the property of Home Dining Room and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

Our products are designed for home use. We are not liable for:

  • Improper use of products
  • Incidental or consequential damages
  • Product modifications

7.2 Website Operation

We strive to keep our site operational but are not liable for temporary outages or technical issues beyond our control.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Governing Law

These Terms are governed by Indiana law. Any disputes shall be resolved in courts located in Indianapolis, IN.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Us

For questions about these Terms or our products:

Home Dining Room
4148 Lakeland Terrace
Indianapolis, IN 46201, USA
Email: [email protected]
Phone: +1 (317) 555-0134